In a very significant
ruling, the 1st U.S. Circuit Court of Appeals offered
its view on the scope of a de novo judicial review of
a benefits denial claim governed by the ERISA law:
''The claimant was not entitled to trial or to admit
desired new evidence outside the administrative record
or to discovery.''
Plaintiff Jacob M.
Orndorf, a perfusionist (someone who operates a
heart-lung machine for patients undergoing chest
surgery), began receiving disability benefits in 1995
due to drug dependency, a condition for which benefits
were limited under the policy to five years.
However, before the
benefits ran out, Orndorf advised Paul Revere Life
Insurance Co. that he also was disabled independent of
his drug abuse; he cited back, neck and ankle
impairments and hypertension. The insurer disagreed,
and cut off benefits, which eventually led to a
lawsuit being filed after internal appeals were
exhausted.
The U.S. District Court
for the District of Massachusetts upheld the insurer's
determination that Orndorf was not disabled due to his
physical conditions, and the appeals court affirmed
that finding.
Orndorf v. Paul Revere Life Insurance Co.,
2005 U.S. App. LEXIS 6344 (1st Cir., April 15).
In laying out the issues
on appeal, the court first made the curious
observation that summary judgment is not really
summary judgment in an ERISA case and is ''simply a
vehicle for deciding the issue,'' and that the non-movant
''is not entitled to the usual inferences in its
favor.'' Thus, the court rejected Orndorf's contention
that a conflict in the evidence would preclude the
court from entering summary judgment.
''Orndorf may be
arguing,'' the court explained, ''that on review of an
administrative record through summary judgment the
court must relieve him of his burden of proving he is
disabled because under summary judgment all inferences
are drawn against the movant. We have already rejected
this argument in
Liston [v.
Unum Corp. Officer Severance Plan, 330 F.3d
19 (1st Cir. 2003)] 330 F.3d at 24, and we apply
Liston to
de novo review, as noted above.
''Alternatively, Orndorf
may be arguing that a court faced with an
administrative record with conflicting medical
opinions should then hold a trial with witnesses to
resolve the disputes. He filed a motion to that
effect, which was denied by the District Court. The
court was correct to deny the motion. Trial is not
warranted because the record shows one doctor's
diagnosis disagrees with another's, and the fact that
judicial review is de novo does not itself entitle a
claimant to a trial or to put on new evidence.''
According to the 1st
Circuit, ''Some courts have stated that 'factual
findings' made by the administrative decision maker
are reviewed de novo and have suggested that this
warrants the introduction of new evidence to the trial
court, perhaps in the form of an evidentiary hearing
or a trial de novo. See
Luby v. Teamsters
Health, Welfare & Pension Trust Funds, 944
F.2d 1176, 1184-85 (3d Cir. 1991). Where review is
properly confined to the administrative record before
the ERISA plan administrator, as we explain below is
the case here, there are no disputed issues of fact
for the court to resolve.
''Review of the ultimate
conclusion of whether the evidence supports the
finding of a disability does not itself warrant
introduction of new evidence about historical facts.
See Masella v.
Blue Cross & Blue Shield Inc., 936 F.2d 98,
104 (2d Cir. 1991). Nor does it warrant calling as
witnesses those persons whose opinions and diagnosis
or expert testimony and reports are in the
administrative record.
''Rather, de novo review
generally consists of the court's independent weighing
of the facts and opinions in that record to determine
whether the claimant has met his burden of showing he
is disabled within the meaning of the policy. While
the court does not ignore facts in the record, see
Recupero v. New
England Telephone & Telegraph Co., 118 F.3d
820, 830 (1st Cir. 1997), the court grants no
deference to administrators' opinions or conclusions
based on these facts.''
Scope of Evidence
The court then made it clear that no
''extra-record medical evidence'' may be submitted.
''The decision to which
judicial review is addressed is the final ERISA
administrative decision,'' the appeals court noted.
''It would offend interests in finality and exhaustion
of administrative procedures required by ERISA to
shift the focus from that decision to a moving target
by presenting extra-administrative record evidence
going to the substance of the decision.
Liston,
330 F.3d at 24.'' The court deemed the final
''administrative decision'' a ''temporal cutoff
point,'' although the court conceded that
Liston was
a deferential review case involving severance benefits
and not a de novo review of a disability benefit
determination based on conflicting medical evidence.
The court did, however,
suggest that while the default rule is to bar all
extrinsic evidence under either de novo or deferential
standards of review, there are circumstances where
additional evidence can be submitted.
''For example, evidence
outside the administrative record might be relevant to
a claim of personal bias by a plan administrator or of
prejudicial procedural irregularity in the ERISA
administrative review procedure. We need not catalog
the situations in which new evidence is admissible,
other than to note it is more obviously relevant when
the attack is on the process of decision-making as
being contrary to the statute than on the substance of
the administrator's decision. Also, evidence may be
relevant to explain a key item, such as the duties of
the claimant's position, if that was omitted from the
administrative record. Such explanatory extrinsic
evidence was admitted by the District Court in this
case; Revere has not disputed this admission.''
The court then turned to
the claim decision, and in comparing the medical
evidence to the duties of Orndorf's occupation, the
court held that Orndorf lacked sufficient physical
restrictions to preclude his return to that
occupation. Although there was an abundance of
evidence of a history of back problems, the court
found little evidence in the record of the other
claimed conditions. The court also commented
repeatedly on notes in the record of Orndorf taking
lengthy bicycle trips.
The court also discussed
a favorable Social Security determination that Orndorf
had received, but pointed out that the decision was
based on a combination of physical and mental
impairments even though drug addiction was not deemed
material to the disability award. The Veterans
Administration also awarded Orndorf disability based
on his ankle impairment, which stemmed from an
accident that occurred while the plaintiff was in the
U.S. military.
Although the court
recognized that Paul Revere never had the claimant
examined, the court believed that review by a
board-certified internist was sufficient. The court
then summed up the evidence and concluded that too
many factors were contrary to the plaintiff's claim of
disability due to spinal impairment, such as the
length of time he worked with the back problem,
engaging in recreational activities that struck the
court as inconsistent with back problems, and the fact
that Orndorf never alleged he was disabled due to his
spinal impairment until shortly before the benefits
were due to expire. Accordingly, the 1st Circuit
upheld the District Court.
Standards of Review
This ruling defies the notion of a ''de
novo'' review. The court drew inferences without
hearing testimony subject to cross-examination. The
fact that the insurer's determination was based on an
internist's review is contrary to the ERISA claim
regulations that require an orthopedist or equivalent
medical expert to be consulted in relation to the
claim. See Crespo
v. Unum Life Insurance Company of America,
294 F. Supp. 2d 980 (N.D. Ill., Dec. 18, 2003) (citing
29 C.F.R. §2560.503-1(h)(3)(iii) as incorporated by 29
C.F.R. §2560.503-1(h)(4)).
Fundamentally, though,
the decision blurs any distinction between de novo and
deferential review. The key sentences in the opinion
are where the court writes: ''The decision to which
judicial review is addressed is the final ERISA
administrative decision. It would offend interests in
finality and exhaustion of administrative procedures
required by ERISA to shift the focus from that
decision to a moving target by presenting
extra-administrative record evidence going to the
substance of the decision. Liston, 330 F.3d at 24.''
The court's statement
that ''there are no disputed issues of fact for the
court to resolve'' also cannot be reconciled with the
conflict in the medical evidence.
Orndorf is an illustration of the
bizarre sui generis approach to ERISA cases taken by
the federal courts as the result of categorizing
employee benefit claims as administrative law cases.
In administrative law
claims, judicial review occurs after there has been a
fully developed record made before a neutral
fact-finder subject to due process — all of which is
completely absent in ERISA cases, where an insurance
company renders the claim decision often based on
medical opinions rendered by in-house doctors who
review the claim record and who are never subject to
cross-examination.
Yet in ERISA cases, the
federal courts close the ''record'' before suit is
filed and decide the case based on stale records,
contrary to the Federal Rules of Civil Procedure which
govern all disputes of a civil nature, and allow the
parties to conduct discovery, call witnesses to
testify and have juries resolve disputed factual
issues.
This problem was
discussed by Judge Richard A. Posner in a 7th Circuit
ruling in which I represented the plaintiff,
Herzberger v.
Standard Insurance Co., 205 F.3d 327 (7th
Cir. 2000).
Herzberger also involved a dispute over
disability insurance benefits. In denying the insurer
deference, the court explained the impropriety of
courts' utilization of an administrative law paradigm:
''What may have misled
courts in some cases is the analogy between judicial
review of an ERISA plan administrator's decision to
deny disability benefits and judicial review of the
denial of such benefits by the Social Security
Administration.
''Judicial review of the
latter sort of denial is of course deferential, and it
is natural to suppose that it should be deferential in
the former case as well. But the analogy is imperfect,
quite apart from its having been implicitly rejected
by the Supreme Court in
Firestone Tire &
Rubber Co. v. Bruch, [489 U.S. 101 (1989)]
when it determined that the default standard of review
in ERISA cases is plenary review, and quite apart from
the fact that the Social Security statute specifies
deferential ('substantial evidence') review. 42 U.S.C.
§405(g). The Social Security Administration is a
public agency that denies benefits only after giving
the applicant an opportunity for a full adjudicative
hearing before a judicial officer, the administrative
law judge. The procedural safeguards thus accorded,
designed to ensure a full and fair hearing, are
missing from determinations by plan administrators.''
Role of Insurance
The unusual civil procedure accorded ERISA
cases was also raised by another judge of the District
of Massachusetts. Chief U.S. District Judge William
Young in Radford
Trust v. First Unum Life Insurance Company of America,
321 F.Supp.2d 226 (D. Mass. 2004), who
wrote:
''Before delving into
the merits, some general comments about ERISA cases
are in order. The decisions whether and how to ensure
that disability does not lead to poverty are obviously
of great societal importance. In this country,
although we provide limited disability insurance
through Social Security, we rely primarily on private
insurance, typically in the form of disability
benefits plans administered by insurance companies
under contract with employers. A number of current
trends suggest that if anything, the role of Social
Security may diminish in the coming years, perhaps
ultimately ceding the field entirely to private
insurance.
''The benefits of
relying on private insurers to carry out this
essential public function may be considerable, and
Congress has obviously decided that they outweigh the
costs. The profit motive may well drive private
insurers to tailor plans to beneficiaries' needs,
evaluate risk, and cut waste and inefficiency more
effectively than a government bureaucracy would. The
government can in many cases accomplish public
purposes effectively through reliance on choice and
competition.
''There are also obvious
drawbacks to relying on private insurers, however.
Although the profit motive drives companies toward
efficiency, it creates a substantial risk that they
will cut costs by denying valid claims. The market is
somewhat inapt to punish insurers for engaging in such
practices, particularly if the denials are not too
flagrant, because the complexity of the insurance
market and the imperfect information available to
consumers make it difficult to determine whether an
insurer is keeping its costs down through legitimate
or illegitimate means. An individual claimant who
encounters an insurance company that is disposed to
deny valid claims must struggle to vindicate his
rights at a time when he is at his most vulnerable.
Often a newly disabled person will simultaneously
confront increased medical bills and either
termination of employment or diminished pay.
''The judiciary provides
a check on these potential abuses; under ERISA,
aggrieved claimants can seek redress in the courts of
justice. Congress and the courts have made two
decisions, however, that limit this checking effect.
The first is to place limitations on judicial review
of plan administrators' and fiduciaries' decisions
similar to the ones placed on judicial review of
governmental agency action, even though, unlike
officials in governmental agencies, administrators and
fiduciaries are not answerable to the public or to
elected officials.
''Second, and perhaps
more troubling, the courts have interpreted ERISA to
restrict or eliminate the role of juries in deciding
disputes between claimants and insurers. See
Liston,
330 F.3d at 24 & n. 4;
Andrews-Clarke v.
Travelers Insurance Co., 984 F. Supp. 49,
63 and n. 74 (D. Mass. 1997). In the process, they
have removed one of the most important guarantees of
fairness in the judicial process.'' 321 F.Supp.2d at
240-41.
Posner and Young make
valid points that the 1st Circuit Court of Appeals
missed altogether. Perhaps if a trial had taken place,
the same outcome would have resulted, but in the face
of disputed medical evidence, it was unfair to deny
the plaintiff the opportunity to prove his claim with
live testimony of witnesses who could be
cross-examined and whose credibility could be assessed
by the trier of fact.