The effect of a Social
Security disability benefit award on a disability
insurance claim is an issue that is frequently litigated.
While some judges give
little consideration to the findings made by the Social
Security Administration, other judges recognize the
arduous burden a claimant must overcome to prove an
inability to engage in ''any substantial gainful
activity'' — which is how ''disabled'' is defined under
the Social Security disability program, 42 U.S.C.
§423(d)(1)(A).
In sum, to qualify to
receive Social Security disability benefits, a claimant
must establish an inability to engage in any work that
would earn more than $830 per month, the current level set
by Social Security as constituting ''gainful'' work.
''Working While Disabled — How We Can Help,'' SSA
Publication 95-10095 (January 2005), on the Web at
www.ssa.gov/pubs/10095.html.
A recent decision from the
6th U.S. Circuit Court of Appeals thoughtfully recognizes
the importance of a favorable Social Security disability
determination in assessing the reasonableness of an
insurer's denial of long-term disability benefits under
the Employee Retirement Income Security Act.
Calvert v. Firstar
Finance Inc., 2005 U.S. App. LEXIS 8684 (6th
Cir., May 17).
Linda Calvert, a mortgage
loan officer, was a participant under a group long-term
disability policy her employer purchased from Liberty
Mutual Insurance Co.
In 1998, Calvert injured her
back, and after undergoing surgery, she was unable to
return to work and applied for benefits under her
employer's insurance plan. Liberty initially approved the
claim under a policy definition allowing benefits to be
paid if the insured is incapable of working at her regular
occupation. Benefits were continued following an
independent medical examination performed by a
neurosurgeon, who found limitations but suggested Calvert
could possibly work after undergoing conditioning and with
appropriate allowance for breaks.
Liberty
further advised Calvert that continued benefits depended
on her applying for Social Security disability. Calvert
then successfully applied for benefits and received a
ruling from Social Security that she was unable to return
to her previous job and lacked transferable skills to
perform any other work. The Social Security finding
explicitly relied on the opinion of the treating
physician, crediting the length of his treatment
relationship, his specialization and his superior
firsthand knowledge of Calvert's condition. The Social
Security award resulted in an overpayment by Liberty due
to coordination between Social Security and long-term
disability benefit payments; and Calvert reimbursed
Liberty for the overpayment.
Subsequently, in 2001,
Liberty had Calvert undergo a functional capacity
evaluation performed by an exercise physiologist; the
testing established that sitting tasks could be performed
''only occasionally'' and that stooping and repeated
bending should be avoided. The testing also showed that
any work activity would depend on the need to change
positions from sitting to standing frequently.
Based on the test results, a
vocational specialist at Liberty identified several jobs
she believed Calvert could perform, such as bank teller,
customer service representative, security guard or
cashier. A labor market survey showed the availability of
such jobs within Calvert's geographic locale.
Consequently, Liberty
advised Calvert that her benefits would terminate after 24
months of payment due to a change in the definition of
''disability'' from an inability to engage in one's own
occupation to being unable to perform ''any occupation''
definition. And Liberty pointed out its determination that
Calvert was capable of performing the enumerated
occupations.
Calvert appealed that
finding to Liberty and submitted additional medical
records, reports and statements; however, Liberty upheld
its conclusion based on a review of the file conducted by
a physician it had retained, Dr. Morris Soriano, a
neurosurgeon. Soriano concluded that Calvert presented no
objective or clinical findings that would support her
inability to work, and he further opined that there was
never any reason Calvert should not have been able to work
at her regular job.
Calvert then filed suit. The
District Court upheld Liberty's findings. See
Calvert v. Firstar
Finance Inc., 2003 U.S. Dist. LEXIS 10047 (W.D.
Ky., June 10, 2003). The court applied a deferential
standard of review and determined the denial was
reasonable. However, the appellate decision reached the
opposite conclusion, finding potential conflicts of
interest.
''Liberty's ultimate
disability determination,'' the 6th Circuit explained,
''was based upon the FCE of Robert Pearse and the file
review of Dr. Soriano, both of whom Liberty selected and
paid to assess Calvert's claim. As the plan administrator,
Liberty had a clear incentive to contract with individuals
who were inclined to find in its favor that Calvert was
not entitled to continued LTD [long-term disability]
benefits. See, e.g.,
Darland v. Fortis Benefits Insurance Co., 317
F.3d 516, 527-528 (6th Cir. 2003).
''Considering Calvert's age,
payment of this claim beyond the 24-month limitation
period would be expensive for Liberty. As the District
Court noted, there was an incentive for Liberty to
terminate coverage or deny the claim. Under such facts,
'the potential for self-interested decision-making is
evident.' University
Hospitals of Cleveland v. Emerson Electric Co.,
202 F.3d 839, 846 n. 4 (6th Cir. 2000).''
Thus, the potential conflict
of interest was a factor that needed to be taken into
account. Indeed, the court urged, in footnote 2 of the
opinion, that discovery would provide ''a better feel for
the weight to accord this conflict of interest,'' and the
court encouraged plaintiffs to take discovery on the issue
of bias.
The court next turned to
consideration of the effect of the Social Security
determination of disability. An earlier 6th Circuit
ruling, Darland v.
Fortis Benefits Insurance Co., 317 F.3d 516
(6th Cir. 2003), found that Social Security determinations
were significant, particularly where the insurer had
requested the claimant to apply for Social Security to
reduce its payment obligation.
Following a 7th Circuit
ruling, Ladd v. ITT
Corp., 148 F.3d 753 (7th Cir. 1998),
Darland ruled
that such circumstances effectively created an estoppel
precluding the insurer from arguing that the Social
Security finding was inaccurate.
Darland also
ruled that deference ought to be given to the opinions of
the treating physician supporting disability if those
opinions were consistent with the objective test results.
However,
Calvert had to
recognize that in
Black & Decker v. Nord, 538 U.S. 822 (2003),
the Supreme Court rejected giving deference to the
treating physician's opinion in disability benefit claims
governed by the ERISA law.
Nonetheless, the court
pointed out that the Social Security finding was far from
meaningless, as Liberty had contended:
''This is not to say,
however, as Liberty argues, that the SSA determination is
meaningless and should be entirely disregarded. While it
is true that the SSA must apply the 'treating physician
rule' in its determinations, that rule provides that
deference is to be given to the opinions of treating
physicians (over those of non-treating or reviewing
physicians) where, and only where, there is objective
support for those opinions in the record. See
Cutlip v. Secretary of
Health and Human Services, 25 F.3d 284, 286-87
(6th Cir. 1994);
Harris v. Heckler, 756 F.2d 431, 435 (6th Cir.
1985).
''Hence, the SSA
determination, though certainly not binding, is far from
meaningless. As the court said in
Black & Decker,
a plan administrator may not arbitrarily disregard the
medical evidence proffered by the claimant, including the
opinions of her treating physicians. 538 U.S. at 834.
Here, the SSA determination, at a minimum, provides
support for the conclusion that an administrative agency
charged with examining Calvert's medical records found, as
it expressly said it did, objective support for Dr.
Hester's opinion in those records.''
''It is worth noting,
moreover,'' the 6th Circuit pointed out in a footnote,
''that the Supreme Court's decision in
Black & Decker,
like this court's decision in
Whitaker, was
premised on the concern that it would be improper for
courts automatically
to impose the same standards on a plan
administrator which they impose on the SSA, because the
definitions of 'disability' employed by those
decision-makers might differ. See
Whitaker,
supra, 121 Fed. Appx. at 88 ('a claim for benefits under
an ERISA plan often turns on the interpretation of plan
terms that differ from SSA criteria'). That concern is not
at play in this case, however. To the extent there is any
difference between the definitions of 'disability' in the
Liberty plan and that employed by the SSA in its benefits
determinations, it is actually the SSA definition which is
arguably narrower.'' (Emphasis in original.)
The court also pointed out
that although Liberty required Calvert to apply for Social
Security disability benefits, which counsels ''a certain
skepticism of a plan administrator's decision-making,''
the fact that Liberty benefited from the award does not
estop the insurer from denying benefits, although the SSA
determination to award benefits is a factor to consider in
evaluating whether the insurer's decision was arbitrary
and capricious.
The court next found when
the insurer conducts a file review, rather than arranges
for an independent medical examination, is yet another
factor to consider in deciding if the insurer acted
arbitrarily and capriciously.
The court explained, ''Thus,
while we find that Liberty's reliance on a file review
does not, standing alone, require the conclusion that
Liberty acted improperly, we find that the failure to
conduct a physical examination — especially where the
right to do so is specifically reserved in the plan — may,
in some cases, raise questions about the thoroughness and
accuracy of the benefits determination.''
Thus, in evaluating
Liberty's decision against the entire record, the court
concluded that ''Liberty's benefits determination was not
based on a reasoned or rational reading of the record
before it.''
The court deemed Soriano's
review ''inadequate'' since the doctor did not describe
the data he reviewed and made no mention of the surgical
reports, X-rays or CT scans contained in the record. It
also appeared to the court that Soriano never reviewed the
FCE that had been performed since that report concluded
there were functional limitations. The court also found
that Soriano failed to mention the SSA determination,
''even to discount or disagree with it, which indicates
that he may not even have been aware of it.'' Moreover,
while the treating doctors were mentioned, Soriano never
explained why their conclusions ''were rejected
out-of-hand.''
Thus, the court found
Soriano's conclusions ''incredible on their face.''
Without having met or examined the plaintiff, he simply
dismissed her complaints as ''subjective exaggerations,''
even though the examining doctors reached an entirely
different conclusion. The court also noted that Soriano's
claim of a lack of objective evidence ''does not square
with the verifiable objective results of her X-rays and CT
scans,'' as well as the restrictive findings on the FCE.
The court added in a
footnote that while there is ''nothing inherently
improper'' in conducting a file review, when the
conclusions include ''critical credibility determinations
regarding a claimant's medical history and symptomology,
reliance on such a review may be inadequate.'' Thus, in
its summation, the court held, after comparing the file
review to ''the thorough objectively verifiable
determinations of the SSA and Calvert's treating
physician, and [taking into] consider[ation], as we must,
both Liberty's conflict of interest and the benefit it
received from encouraging and relying upon the SSA
disability determination that Liberty acted arbitrarily
and capriciously and that its decision denying long-term
disability benefits to Calvert must be reversed.''
This ruling injects a heavy
dose of common sense into an area of the law that is
growing increasingly illogical based on the application of
an arbitrary and capricious standard of review. Although
we consider functional capacity evaluations of dubious
value (King, et al., ''A Critical Review of Functional
Capacity Evaluations,'' Physical Therapy 1998; 78:279;
Stup v. Unum Life
Insurance Company of America, 390 F.3d 301 (4th
Cir. 2004) (See ''Fourth Circuit Joins Chorus in
Questioning Tactics,'' Lawyers' Forum, Chicago Daily Law
Bulletin, Dec. 20, 2004)), the conclusion reached by
initial independent examiner and by the testing in this
case is identical to findings the 7th Circuit deemed
grounds for continuing benefits in
Govindarajan v. FMC
Corp., 932 F.2d 634 (7th Cir. 1991) (statement
that insured might be able to work with work-hardening
insufficient grounds to terminate benefits). Thus, the
insurer had no legitimate basis to even question Calvert's
ongoing entitlement to benefits.
Another important point made
by this decision was its determination that discovery is
appropriate on the issue of bias. It seems self-evident
that it is impossible to prove a decision arbitrary and
capricious when the court bars the plaintiff from
obtaining evidence to convince the court of that
proposition, but many courts deny discovery in ERISA
cases.
For example, the 7th Circuit
stands alone among the federal circuits in rejecting the
notion that insurers act under an inherent conflict of
interest, exemplified by the decision in
Perlman v. Swiss Bank
Corp., 195 F.3d 975 (7th Cir. 1999), which
presumed an insurer's neutrality and barred discovery in
cases governed by the arbitrary and capricious standard of
review, notwithstanding a stinging dissent by Judge Diane
P. Wood.
The
Calvert
ruling, however, leaves no doubt as to where the 7th
Circuit stands on the issue, and makes sense given the
potential biases of insurers and the consultants with whom
they contract to review files.
Moreover,
Calvert
highlights two very significant issues that the courts
frequently overlook: Social Security determinations and
the weaknesses often found in reviewing doctors' opinions.
Whenever there is a
disparity between the Social Security finding and the
insurer's conclusion, it is worth examining the basis for
the discrepancy, rather than to simply disregard the
Social Security finding.
The court also made an
important observation that many other courts have not been
astute enough to realize. After
Nord, courts
have generally ruled as the basis for rejecting Social
Security findings as relevant that Social Security applies
a presumption of deference to the treating doctor's
opinion, which is not the case in ERISA adjudications.
However, as the 6th Circuit pointed out here, all
Nord does is
reject an automatic deference to the treating doctor's
findings.
Thus, as in this case, where
the treating doctor's conclusions are supported by
objective evidence and consistent with the record as a
whole, such evidence carries great weight. Further, the
court's recognition that the Social Security definition is
''narrower'' than the disability insurance policy's
definition of ''disabled,'' and the fact that a claimant
has met the Social Security definition is an important
consideration.
The other important lesson
from this case is the court's recognition that the insurer
''had a clear incentive to contract with individuals who
were inclined to find in its favor that Calvert was not
entitled to continued LTD benefits.''
The 7th Circuit reached a
similar conclusion in
Hawkins v. First Union Corporation Long-Term Disability
Plan, 326 F.3d 914, 917 (7th Cir. 2003), where
the court noted that a consultant hired to review a claim
file may ''have a financial incentive to be hard-nosed in
his claims evaluation in order to protect the financial
integrity of the plan and of the employer that funds it.''
Thus, the opinion of a reviewing doctor must be given very
close scrutiny; and when the magnifying lens was applied
by the 6th Circuit to Soriano's opinions, the poverty of
his conclusions became immediately apparent.
Another 6th Circuit case,
McDonald v.
Western-Southern Life Insurance Co., 347 F.3d
161 (6th Cir. 2003), pointed out that a deferential
standard of review should not be used as a ''rubber
stamp.'' This opinion makes it clear that an insurer
seeking the benefit of an arbitrary and capricious
standard of review needs to come forward with a reasoned
decision consistent with the record as a whole; and that
an opinion from a doctor who performs a paper review must
be reasonable, logical and consistent with the record as a
whole. Anything less fails the test.